Scope of this privacy policy

This privacy policy applies only to the actions of Artemis Catering and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Artemis Catering is the “data controller”. This means that Artemis Catering determines the purposes for which, and the way, your Data is processed.

We may collect the following Data, which includes personal Data, from you:

1. Name;
2. Contact Information such as email addresses and telephone numbers;
3. IP address (automatically collected);
4. Web browser type and version (automatically collected);
5. Operating system (automatically collected);
6. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
7. In each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:

1. Data is given to us by you; and
2. Data is collected automatically.

Data that is given to us by you

Artemis Catering will collect your Data in many ways, for example:

1. When you contact us through the Website, by telephone, post, e-mail or any other means
2. When you register with us and set up an account to receive our products/services;
3. When you make payments to us, through this Website or otherwise;

In each case, in accordance with this privacy policy.

We do not store credit card details, nor do we share customer details with any 3rd parties

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

1. We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
2. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below, headed “Cookies”.

Our use of data

Any or all the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

1. Internal record keeping;
2. Improvement of our products / services;
3. Transmission by email of marketing materials that may be of interest to you;

In each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

1. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar  products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

Who we share data with

We may share your Data with the following groups of people for the following reasons:

1. Our employees, agents and/or professional advisors – to obtain advice from professional advisers;
2. Third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;
3. Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;

In each case, in accordance with this privacy policy.

Keeping data secure

We will use technical and organisational measures to safeguard your Data, for example:

1. Access to your account is controlled by a password and a username that is unique to you.
2. We store your Data on secure servers.

We use SSL certification to protect your data. This family of standards helps us manage your Data and keep it secure.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

1. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase– the right to request that we delete or remove your Data from our systems.
4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
5. Right to data portability– the right to request that we move, copy or transfer your Data.
6. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Cookies

This Website may place and access certain Cookies on your computer. Artemis Catering uses Cookies to improve your experience of using the Website and to improve our range of products. Artemis Catering has carefully chosen these Cookies and has taken steps to ensure that your privacy is always protected and respected.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Artemis Catering to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find a list of Cookies that we use in the above list of Cookies. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Artemis Catering reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

If you believe that any information, we are holding on you is incorrect or incomplete, please write or email us as soon as possible at [email protected] we will promptly correct any information found to be incorrect.